OUR COMPANY PLEDGE
Small businesses deserve
a fair start.
Useful tools. Affordable prices. More time for your business.
We built VumaBill in South Africa after trying solutions that didn’t meet our needs at the right price. We know the effort it takes to run a business. Our pledge is to make everyday billing simpler and useful software more accessible to small businesses.
Keep prices low and features high.
We know every rand matters. We commit to making practical business tools affordable, with clear plan limits and pricing that helps you choose what your business needs.
Give small businesses a place to start.
Our Free plan provides a starting point for quotes, invoices and customer records. We explain its limits openly, so you can decide when a paid plan makes sense.
Make getting paid easier.
Online invoice payments are available on every plan, including Free. We explain the VumaBill payment fee and additional processing fees so you can understand the cost before using the service.
Build for the work you actually do.
We focus on connected quotes, invoices, customers and payments that reduce repetitive administration. We listen to customer feedback to guide improvements that solve everyday business problems.
Respect your information and your choices.
We explain how we handle personal information in our privacy policy and provide a contact for questions and requests. Optional extras, including Vumi AI subscriptions, should be clearly explained so you can make an informed choice.
Stay accountable to our customers.
This pledge guides how we develop VumaBill and support the businesses using it. If your experience falls short, tell us. We commit to listening and using that feedback to improve.
OUR PLEDGE TO OUR TEAM
Good work. Room for life.
We pledge to support work-life balance through flexible working hours, remote working and AI tools that reduce repetitive tasks. Our aim is to free up time for meaningful work and life outside work.
- Flexible working hours. We offer flexibility in when work happens, with clear communication about availability, shared responsibilities and deadlines.
- Remote working. We support working remotely, with collaboration focused on clear goals and useful contributions.
- AI support for repetitive tasks. We use AI to assist with routine work and reduce unnecessary administration, while keeping people responsible for reviewing the results.
We commit to using the time saved to support a sustainable pace of work, and to listening when workloads or working arrangements need attention.